Next day delivery available on orders before 2pm

Shipping and Returns

Shipping:

UK STANDARD Delivery: £2.50

This service arrives in 2-3 working days but may take longer during the festive period. 
This service covers all of the UK including highlands & islands.

UK NEXT DAY Delivery: £6.50

This service arrives the next working day after dispatch. This is a tracked service that’s available Monday to Friday to UK Mainland.
All orders must be placed before 2:00pm to take advantage of this service. If you select next day Delivery on an order placed after 2pm your package will be collected on the next working day and be delivered the following working day.

Ireland Delivery: £5.95

This service arrives the within 3-5 working days.

Europe & Worldwide Delivery: £6.95

This service usually arrives within 7 working days.

Returns:

You have the right to cancel and return your items within 14 days of you receiving your order.

All refunds will be issued to the original method of payment and in the original tender currency within 14 days of receiving the order back from the customer.

Your Bank May take 3-7 working days for your refund to show in your account.

Please Note:

Please take extra care when trying your items on.

Goods returned must be undamaged, in their original and undamaged packaging, unworn and complete with all tags and labels attached.

Where goods are received back in an unsatisfactory condition an amount might be deducted from the refund to reflect the amount by which the value of order has been reduced.

Please ensure that swimwear items are tried on over your own underwear. In the interest of hygiene, please do not remove the seal. If this is the case then we can reasonably decline your refund.

All return postage costs are non-refundable (Unless the item is faulty) and we do not currently offer pre-paid returns.

We recommend that you send items either signed for or recorded delivery. Avant Garde will not be held responsible for any missing parcels on the customer’s behalf.

In the event that we do not receive your returned goods, we will ask you to provide the proof of posting from your Post office or applicable returns service location.

We reserve the right to refuse a refund if you are unable to provide the certificate of posting.

If you have received an incorrect, faulty or damaged item, please contact our Customer Service Team via our contact page as soon as possible.

Please note that as permitted by law, the maximum refund on delivery cost will be the least expensive delivery method we offer (provided that this is a common and generally acceptable method). For example, if we offer delivery of goods within 3-5 days at one cost but you choose to have the goods delivered within 24 hours at a higher cost, then we will only refund what you would have paid for the cheaper delivery option.

Sale items or clearance stock purchased online can be refunded within 14 days of receiving the goods. Sale items returned after 14 days, but before 28 days, are eligible for store credit only. Items returned will be refunded for the amount paid.

Please enclose a note with your return including your order number and name.

PAYPAL orders will be subject to a PAYPAL refund charge. Please check PAYPAL Terms and Conditions for further information

Return Address

Cancellations:

You have the right to cancel your order under the Distance Selling Regulations. If you wish to cancel you must tell us in writing or via our contact page within 14 calendar days from the day after the date on which the products are delivered. You should keep evidence of having given your cancellation notice, such as a certificate of posting.

You must return the products to us in accordance with these Terms of Sale

If you cancel your contract we will:

Refund you the price you paid for the goods. However, please note we are permitted by law to reduce your refund to reflect any reduction in the value of the goods, if this has been caused by your handling them in a way which would not be permitted. See above for information about what handling is acceptable.

Returns Address:

Avant Garde Fashion LTD, Unit 3 Kilnbeck Business Park, Annie Reed Road, Beverley, HU17 0LF